What happens if a product is out of stock?

We do sometimes run out of certain lines, usually because of the time taken to import stock from the UK and Ireland. However, on average we have containers arriving every 3 or so weeks.

We will contact you by email or phone to advise when our new stock is arriving, offer you an alternative product and determine how you want to proceed.

Unfortunately, we can’t always reorder products that are on sale or discontinued.

If we can’t offer you a suitable solution for an out of stock item, we will organise a refund.